Netflow helps professional services firms with software to move:

  • towards a single view of each customer in the portfolio across the applications that you use. This keeps contact details in sync and pulls together the key information that you need to know your customers. Customers are key to the survival, growth and success of any business. If you don’t take care of your customers, someone else will. You can efficiently and effectively provide outstanding customer service by integrating with the Netflow Hub.
  • towards earning more business advisory income and away from heavy reliance on compliance service revenue. This is a strategic shift driven by the businesProcess Automations. Many of us are familiar with the also-rans
    that waited until too late, or never clearly got the transformation message of the era: Kodak, Blockbuster, Borders and Nokia. The key is to listen and to help your customer succeed with their business goals.
  • towards cloud subscription services and off dedicated managed infrastructure.This potentially provides better, faster and cheaper ways to provide ongoing compliance activities. This is often driven by those wanting to use technology to gain growth, profitability and competitive advantage. Netflow prefers to host with Amazon Web Services in Sydney as the gold standard hosting provider.
  • towards team internal and partner collaboration through cross-enterprise file sharing. Netflow continues to differentiate itself by adding new capabilities, such as being able to store and view client documents as well as working with partners who leverage the APIs to aggregate records and other data from disparate sources.
  • towards monthly subscription models to make working with you easy. Direct debit and / or credit card payments iron out both your and the customers cash flows. Netflow will help with setting up the monthly subscriptions as part of a move from fee-for-service to value-based business models. This option is through a reputable third-party payment provider that has maximum security and safety credentials.

Business Advisory Services

Strategy: Use technology to gain growth, profitability and competitive advantage.
Tactical: Do more with less. Better, faster and cheaper ways to provide ongoing compliance activities through Cloud subscriptions

The move towards the cloud is often driven by customers wanting better, faster and cheaper ways to provide their ongoing to outsource their technology platform. Businesses can use cloud software to avoid owning and babysitting a Windows server (backups, updates, power failures ...). They can disperse their workforce more easily, and use contract staff and remote staff for back-office functions. So the cost saving and flexibility advantages extend further than it seems at first glance.

To users, the cloud means one key thing: it's just there. It doesn't matter what computer you're on to access your files. It's just there. It doesn't matter what tablet you're on to access your Gmail. It's just there. It doesn't matter what phone you're on to be advised of an important meeting in your calendar. It's just there.

The cloud removes friction. It removes the hassle of figuring out how to keep things in sync. It eliminates the problem of figuring out how to share something with someone else. It increases reliability.

It removes the hassle of checking for and installing updates. Updates just happen (whether you want that new interface or not). For the most part, the cloud even removes the hassle of figuring out where your data is stored and how to make sure you don't lose it. We expect to open a browser tab, log in (preferably through single sign on) and run. 

Netflow is a
highly effective, lower cost IT organization that maintains and connects business-critical platforms using standardized Cloud interconnections to connect disparate platforms. This helps our customers to reduce their maintenance and upgrade costs associated with IT infrastructure. Above all, Netflow uses the Open API revolution to integrate IT like never before. Lower costs are not the real potential of cloud-computing. APIs are the most revolutionary aspect of cloud computing, because they offer the prospect of integrating the IT used in all aspects of a modern business. It was always possible to build interfaces between an accounting package, an Adviser application, the ATO etc. But it was very expensive, and the skills were hard to find since each package has a proprietary way of working, implemented on a narrow set of technology options. With cloud software backed by Open APIs, integration is much faster, and it is supported on a wide array of technologies and programming languages. The traditional approach had high integration costs as they solved this problem by offering more and more functionality under the one roof, therefore avoiding integrations. That approach came at the cost of complicated implementations, slow replacement cycles and it can only offer a "Jack of all trades, master of none" solution which has not kept pace with innovations in online and multi-channel commerce, CRM, customer service, marketing automation and analytics.

Beyond cost reduction, Netflow channel partners help their customers with a technology strategy that accelerates business strategy. Service relationships with bookkeepers and financial advisers can move away from a transaction view (pay-per-hour) and backwards-looking data (bank reconciliations done every month at best) to a more more up-to-date basis with a focus on decisions and information, not reporting. Netflow does this at the business unit level. 

Some customers see competitive benefits in quickly building out traditional applications with new mobile or delivery tracking capability. Other drivers are the requirement to offshore activities and to enjoy today's best of breed applications and backup without an expensive long term commitment. As there are speed limits on change due to training and migration activities, most firms will be moving to a greater number of cloud applications while continuing with some on premises systems. Sometimes the cloud will be defined as cloud type applications accessed by an internal team behind a firewall, while at other times it may mean subscribing to an Netflow installation on Amazon Web Services.